LocalTel Status - Incident history https://status.localtel.com LocalTel Tue, 14 Apr 2026 08:00:00 +0000 NoaNet Davenport Maintenance CHG0031409 4/12/26 1AM-5AM Type: Maintenance Affected Components: Lincoln County Fiber Apr 14, 08:00:00 GMT+0 - Identified - NoaNet will be performing maintenance in Davenport that will affect Fiber and Wireless services. Date of Work: April 14, 2026 - April 14, 2026 Time of Work: 0100-0500 PDT Est. Outage Duration: Up to 4 Hours Severity: Service Affecting Type: Maintenance

Affected Components:

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - NoaNet will be performing maintenance in Davenport that will affect Fiber and Wireless services. Date of Work: April 14, 2026 - April 14, 2026 Time of Work: 0100-0500 PDT Est. Outage Duration: Up to 4 Hours Severity: Service Affecting.</p> ]]> Tue, 14 Apr 2026 08:00:00 +0000 https://status.localtel.com/maintenance/cmnf5nkqj0ncbzmjxe13bzsce https://status.localtel.com/maintenance/cmnf5nkqj0ncbzmjxe13bzsce Chelan PUD Emergency Maintenance 4/7/26 9AM-5PM Type: Maintenance Duration: 8 hours Affected Components: Chelan County Fiber Apr 8, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 7, 16:00:00 GMT+0 - Identified - **Chelan PUD Emergency Maintenance 4/7/26 9AM-5PM** TITLE: Electrical Infrastructure Work Impacting Services LOCATION: Sunnyslope START TIME: 4/7/2026 9:00 AM END TIME: 4/7/2026 5:00 PM Services Affected: **All Services** Purpose: This outage is due to electrical infrastructure work in the area. Apr 7, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Chelan PUD Emergency Maintenance 4/7/26 9AM-5PM** TITLE: Electrical Infrastructure Work Impacting Services LOCATION: Sunnyslope START TIME: 4/7/2026 9:00 AM END TIME: 4/7/2026 5:00 PM Services Affected: **All Services** Purpose: This outage is due to electrical infrastructure work in the area..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 7 Apr 2026 16:00:00 +0000 https://status.localtel.com/maintenance/cmnnsnj14033dgttw2qk2w59p https://status.localtel.com/maintenance/cmnnsnj14033dgttw2qk2w59p Chelan County PUD Maintenance 4/2 11PM- 4/3 6AM Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Apr 3, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 3, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 3, 06:00:00 GMT+0 - Identified - **Chelan County PUD Maintenance** **TITLE: ISAM OLT Software Upgrade** **LOCATION: College, Sunnyslope, Squilchuck, Saddlerock, Wenatchee** **START TIME: 4/2/2026 11:00 PM** **END TIME: 4/3/20206 6:00 AM** Services Affected: **All Services** Purpose: Maintenance being performed is to upgrade ISAM Software on the OLTs. Services will see a 15-30min Outage during the maintenance window Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Chelan County PUD Maintenance** **TITLE: ISAM OLT Software Upgrade** **LOCATION: College, Sunnyslope, Squilchuck, Saddlerock, Wenatchee** **START TIME: 4/2/2026 11:00 PM** **END TIME: 4/3/20206 6:00 AM** Services Affected: **All Services** Purpose: Maintenance being performed is to upgrade ISAM Software on the OLTs. Services will see a 15-30min Outage during the maintenance window.</p> ]]> Fri, 3 Apr 2026 06:00:00 +0000 https://status.localtel.com/maintenance/cmn3ggju8146u4iurc7qvxp0w https://status.localtel.com/maintenance/cmn3ggju8146u4iurc7qvxp0w CCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE - Repair Rodent Damage - 3/24/2026 3:30 PM - 3/25/2026 1:00 AM - Service Affecting Type: Incident Duration: 15 hours and 48 minutes Affected Components: Chelan County Fiber Mar 24, 22:57:46 GMT+0 - Identified - **CCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE - Repair Rodent Damage - 3/24/2026 3:30 PM - 3/25/2026 1:00 AM - Service Affecting** TITLE: Repair Rodent Damage LOCATION: Wenatchee START TIME: 3/24/2026 3:30 PM END TIME: 3/25/2026 1:00 AM Services Affected: **All Services** Purpose: This outage is required to repair rodent damage on a Fiber cable. Mar 25, 14:45:59 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 15 hours and 48 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>22:57:46</var> GMT+0</small><br><strong>Identified</strong> - **CCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE - Repair Rodent Damage - 3/24/2026 3:30 PM - 3/25/2026 1:00 AM - Service Affecting** TITLE: Repair Rodent Damage LOCATION: Wenatchee START TIME: 3/24/2026 3:30 PM END TIME: 3/25/2026 1:00 AM Services Affected: **All Services** Purpose: This outage is required to repair rodent damage on a Fiber cable..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>14:45:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 24 Mar 2026 22:57:46 +0000 https://status.localtel.com/incident/cmn57tgm503vq140xws6ncn7k https://status.localtel.com/incident/cmn57tgm503vq140xws6ncn7k LocalTel's Chelan and Douglas County Maintenance 03/24/26 12:00AM to 6:00AM Type: Maintenance Duration: 6 hours Affected Components: Douglas County Fiber, Chelan County Fiber Mar 24, 07:00:00 GMT+0 - Identified - Tuesday, March 24th, LocalTel has scheduled necessary network maintenance from 12:00AM to 6:00AM, in Chelan and Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Chelan and Douglas County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday March 24th, 2026 Time: 12:00am – 6:00am Scope: All Chelan and Douglas County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Mar 24, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 24, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, March 24th, LocalTel has scheduled necessary network maintenance from 12:00AM to 6:00AM, in Chelan and Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Chelan and Douglas County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday March 24th, 2026 Time: 12:00am – 6:00am Scope: All Chelan and Douglas County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 24 Mar 2026 07:00:00 +0000 https://status.localtel.com/maintenance/cmmv8fgx8038sl7x4lr0fyojo https://status.localtel.com/maintenance/cmmv8fgx8038sl7x4lr0fyojo Chelan PUD Emergency Maintenance Manson 3/12/26 10pm- 3/13/26 TBD Type: Maintenance Duration: 3 days, 10 hours and 41 minutes Affected Components: Chelan County Fiber Mar 16, 15:40:59 GMT+0 - Completed - Maintenance has completed successfully. Mar 13, 05:00:00 GMT+0 - Identified - **Chelan PUD Emergency Maintenance** **TITLE: Windstorm Damage** **LOCATION: Manson** **START TIME: 3/12/2026 : 10:00 PM** **END TIME: 3/13/2026 : TBD** Services Affected: **All Services** Purpose: This outage is due to storm damage. Once electrical crews have finished their work, then our fiber crews will be able to start making repairs. Fiber repair will start this evening and will conclude tomorrow. Mar 13, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 days, 10 hours and 41 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>15:40:59</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Chelan PUD Emergency Maintenance** **TITLE: Windstorm Damage** **LOCATION: Manson** **START TIME: 3/12/2026 : 10:00 PM** **END TIME: 3/13/2026 : TBD** Services Affected: **All Services** Purpose: This outage is due to storm damage. Once electrical crews have finished their work, then our fiber crews will be able to start making repairs. Fiber repair will start this evening and will conclude tomorrow..</p> <p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 13 Mar 2026 05:00:00 +0000 https://status.localtel.com/maintenance/cmmo628t102a82tn1f1i99tkh https://status.localtel.com/maintenance/cmmo628t102a82tn1f1i99tkh Chelan County PUD Red Apple Rd Road Work 3/5/26 11PM- 3/6/26 6AM Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Mar 6, 07:00:00 GMT+0 - Identified - **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Red Apple Rd Road Work** **LOCATION: Saddlerock** **START TIME: 3/5/2026 11:00 PM** **END TIME: 3/6/2026 6:00 AM** Services Affected: **All Services** Purpose: Road Widening work on Red Apple Rd is forcing us to relocate fiber feeding FDT-082\. Mar 6, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 6, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Red Apple Rd Road Work** **LOCATION: Saddlerock** **START TIME: 3/5/2026 11:00 PM** **END TIME: 3/6/2026 6:00 AM** Services Affected: **All Services** Purpose: Road Widening work on Red Apple Rd is forcing us to relocate fiber feeding FDT-082\. .</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 6 Mar 2026 07:00:00 +0000 https://status.localtel.com/maintenance/cmm5fztkw00exvhxk3gjugjad https://status.localtel.com/maintenance/cmm5fztkw00exvhxk3gjugjad Okanogan PUD Service Affecting Maintenance - March 4-5, 2026, 2359-0500 Type: Maintenance Duration: 5 hours and 1 minute Affected Components: Okanogan County Fiber Mar 5, 07:59:00 GMT+0 - Identified - The Public Utility District No. 1 of Okanogan County will be performing service affecting maintenance on fiber in Omak beginning Wednesday, March 4, 2026 at 2359 and concluding Thursday, March 5, 2026 by 0500**.** Location of Work: Columbia St & 3rd Ave E, Omak Date of Work: March 4-5, 2026 Est. Outage Duration: 2359-0500 Severity: Service Affecting Scope of Work: Fiber replacement and splicing Mar 5, 07:59:01 GMT+0 - Identified - Maintenance is now in progress Mar 5, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours and 1 minute

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>07:59:00</var> GMT+0</small><br><strong>Identified</strong> - The Public Utility District No. 1 of Okanogan County will be performing service affecting maintenance on fiber in Omak beginning Wednesday, March 4, 2026 at 2359 and concluding Thursday, March 5, 2026 by 0500**.** Location of Work: Columbia St & 3rd Ave E, Omak Date of Work: March 4-5, 2026 Est. Outage Duration: 2359-0500 Severity: Service Affecting Scope of Work: Fiber replacement and splicing.</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>07:59:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 5 Mar 2026 07:59:00 +0000 https://status.localtel.com/maintenance/cmmatbnol0akn128lrdcelhtn https://status.localtel.com/maintenance/cmmatbnol0akn128lrdcelhtn Chelan PUD Plain Node River Road Maintenance 3/3/26 9am-12pm Type: Maintenance Duration: 3 hours Affected Components: Chelan County Fiber Mar 3, 17:00:00 GMT+0 - Identified - **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: FDT-146 Splice Case Maintenance** **LOCATION: Plain Node** **START TIME: 3/3/2026 9:00 AM** **END TIME: 3/3/20206 12:00 PM** Services Affected: **All Services** Purpose: Maintenance is required on a fiber splice case in FDT-146\. This maintenance will interrupt service Mar 3, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 3, 20:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: FDT-146 Splice Case Maintenance** **LOCATION: Plain Node** **START TIME: 3/3/2026 9:00 AM** **END TIME: 3/3/20206 12:00 PM** Services Affected: **All Services** Purpose: Maintenance is required on a fiber splice case in FDT-146\. This maintenance will interrupt service.</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 3 Mar 2026 17:00:00 +0000 https://status.localtel.com/maintenance/cmm5hjvl1000be03imoce0481 https://status.localtel.com/maintenance/cmm5hjvl1000be03imoce0481 Wenatchee Chelan PUD Rodent Damage 2/9 5PM-2/10 7AM Type: Maintenance Duration: 14 hours Affected Components: Chelan County Fiber Feb 10, 01:00:00 GMT+0 - Identified - **TITLE: Repair Rodent Damage** **LOCATION: Wenatchee** **START TIME: 2/09/2026 5:00 PM** **END TIME: 2/10/2026 7:00 AM** Services Affected: **All Services** Purpose: This outage is required to repair rodent damage on a Fiber cable. Feb 10, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 10, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 14 hours

Affected Components:

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - **TITLE: Repair Rodent Damage** **LOCATION: Wenatchee** **START TIME: 2/09/2026 5:00 PM** **END TIME: 2/10/2026 7:00 AM** Services Affected: **All Services** Purpose: This outage is required to repair rodent damage on a Fiber cable..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 10 Feb 2026 01:00:00 +0000 https://status.localtel.com/maintenance/cmlfvbgnf0z9mfecuumg4gfig https://status.localtel.com/maintenance/cmlfvbgnf0z9mfecuumg4gfig Chelan PUD Maintenance- Prowell St Leavenworth- 1/21/26 11pm- 1/22/26 7am Type: Maintenance Duration: 8 hours Affected Components: Chelan County Fiber Jan 22, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 22, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 22, 07:00:00 GMT+0 - Identified - **TITLE: Prowell St Maintenance** **LOCATION: Leavenworth** **START TIME: 1/21/2026 11:00 PM** **END TIME: 1/22/2026 7:00 AM** Services Affected: All Services Purpose: Revision of electrical line on Prowell St requires that we move some fiber optic cables. Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - **TITLE: Prowell St Maintenance** **LOCATION: Leavenworth** **START TIME: 1/21/2026 11:00 PM** **END TIME: 1/22/2026 7:00 AM** Services Affected: All Services Purpose: Revision of electrical line on Prowell St requires that we move some fiber optic cables. .</p> ]]> Thu, 22 Jan 2026 07:00:00 +0000 https://status.localtel.com/maintenance/cmkbdtprt001i111hkx937fcd https://status.localtel.com/maintenance/cmkbdtprt001i111hkx937fcd Chelan PUD Powell Street Maintenance 12/17 11pm-12/18 7am Type: Maintenance Duration: 8 hours Affected Components: Chelan County Fiber Dec 18, 07:00:00 GMT+0 - Identified - **TITLE: Prowell St Maintenance** **LOCATION: Leavenworth** **START TIME: 12/17/2025 11:00 PM** **END TIME: 12/18/2025 7:00 AM** Services Affected: All Services Purpose: Revision of electrical line on Prowell St requires that we move some fiber optic cables. Dec 18, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 18, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - **TITLE: Prowell St Maintenance** **LOCATION: Leavenworth** **START TIME: 12/17/2025 11:00 PM** **END TIME: 12/18/2025 7:00 AM** Services Affected: All Services Purpose: Revision of electrical line on Prowell St requires that we move some fiber optic cables. .</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 18 Dec 2025 07:00:00 +0000 https://status.localtel.com/maintenance/cmj0nkyyq02c4pwdafj0k4fuj https://status.localtel.com/maintenance/cmj0nkyyq02c4pwdafj0k4fuj Chelan County PUD Service Type: Incident Duration: 26 days and 39 minutes Affected Components: Chelan County RF Television, Chelan SureStream Television , Chelan County Fiber Dec 12, 21:18:47 GMT+0 - Identified - **Service Update – Friday, December 12th, at noon:** Chelan County PUD has identified two major fiber breaks caused by Wednesday’s storm. Crews are currently working in the Leavenworth area and anticipate restoring service there by this evening. Once completed, they will begin repairs on the fiber break affecting the Plain area. At this time, we do not have an estimated restoration time for the Plain and Lake Wenatchee areas. Please know that we will update this message as new information becomes available. Thank you for your continued patience. Dec 13, 17:35:57 GMT+0 - Identified - UPDATE- 12/13/25 at 9:30am - Chelan PUD crews are still working hard to restore services there is no estimated restoration time for the Plain and Lake Wenatchee areas. Dec 13, 18:28:38 GMT+0 - Identified - UPDATE - 12/13/25 at 10:30am - Crews are working on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas by 9PM. Dec 14, 18:20:44 GMT+0 - Identified - UPDATE - 12/14/25 at 10:30am - Crews are continuing to work on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas. At this time, we do not have an estimated restoration time for services. Please know that we will update this message as new information becomes available. Thank you for your continued patience. Jan 7, 21:57:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 26 days and 39 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>21:18:47</var> GMT+0</small><br><strong>Identified</strong> - **Service Update – Friday, December 12th, at noon:** Chelan County PUD has identified two major fiber breaks caused by Wednesday’s storm. Crews are currently working in the Leavenworth area and anticipate restoring service there by this evening. Once completed, they will begin repairs on the fiber break affecting the Plain area. At this time, we do not have an estimated restoration time for the Plain and Lake Wenatchee areas. Please know that we will update this message as new information becomes available. Thank you for your continued patience..</p> <p><small>Dec <var data-var='date'> 13</var>, <var data-var='time'>17:35:57</var> GMT+0</small><br><strong>Identified</strong> - UPDATE- 12/13/25 at 9:30am - Chelan PUD crews are still working hard to restore services there is no estimated restoration time for the Plain and Lake Wenatchee areas..</p> <p><small>Dec <var data-var='date'> 13</var>, <var data-var='time'>18:28:38</var> GMT+0</small><br><strong>Identified</strong> - UPDATE - 12/13/25 at 10:30am - Crews are working on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas by 9PM..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>18:20:44</var> GMT+0</small><br><strong>Identified</strong> - UPDATE - 12/14/25 at 10:30am - Crews are continuing to work on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas. At this time, we do not have an estimated restoration time for services. Please know that we will update this message as new information becomes available. Thank you for your continued patience. .</p> <p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>21:57:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 12 Dec 2025 21:18:47 +0000 https://status.localtel.com/incident/cmj3ddak304vf9fsgb9005jqs https://status.localtel.com/incident/cmj3ddak304vf9fsgb9005jqs Grant PUD Maintenance MNT01313 Moses Lake 12/11 5:30am-6:00am Type: Maintenance Duration: 30 minutes Affected Components: Grant County Fiber Dec 11, 13:30:00 GMT+0 - Identified - ``` Grant PUD Maintenance MNT01313 Start Time: 12/11/2025 5:30:00 AM End Time: 12/11/2025 6:00:00 AM Duration of Maintenance- Hours: 0 Minutes: 30 Duration of Outage- Hours: 0 Minutes: 10 Services Affected: All Services Work Summary: We would like to inform you of a brief maintenance that will take place on 12/11/25 at 5:30AM. Customers in Moses Lake may experience a momentary outage. Any loss of services expected to be resolved within 5 minutes at most. ``` Dec 11, 13:30:01 GMT+0 - Identified - Maintenance is now in progress Dec 11, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - ``` Grant PUD Maintenance MNT01313 Start Time: 12/11/2025 5:30:00 AM End Time: 12/11/2025 6:00:00 AM Duration of Maintenance- Hours: 0 Minutes: 30 Duration of Outage- Hours: 0 Minutes: 10 Services Affected: All Services Work Summary: We would like to inform you of a brief maintenance that will take place on 12/11/25 at 5:30AM. Customers in Moses Lake may experience a momentary outage. Any loss of services expected to be resolved within 5 minutes at most. ```.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>13:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 11 Dec 2025 13:30:00 +0000 https://status.localtel.com/maintenance/cmj0gnywm01d7goqp2uznhavo https://status.localtel.com/maintenance/cmj0gnywm01d7goqp2uznhavo Chelan PUD Maintenance Notice- Columbia St. Wenatchee Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Dec 11, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 11, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 11, 07:00:00 GMT+0 - Identified - Next Wednesday, the 10th, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am the 11th, Columbia Street, Wenatchee. Please see the information from the PUD below for further details. **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Columbia St Modification** **LOCATION: Wenatchee** **START TIME: 12/10/2025 11:00 PM** **END TIME: 12/11/2025 6:00 AM** Services Affected: **All Services** Purpose: Modification of power lines along S Columbia St requires that we move the fiber optic cable attached to those poles. The following customers will be affected Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Next Wednesday, the 10th, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am the 11th, Columbia Street, Wenatchee. Please see the information from the PUD below for further details. **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Columbia St Modification** **LOCATION: Wenatchee** **START TIME: 12/10/2025 11:00 PM** **END TIME: 12/11/2025 6:00 AM** Services Affected: **All Services** Purpose: Modification of power lines along S Columbia St requires that we move the fiber optic cable attached to those poles. The following customers will be affected.</p> ]]> Thu, 11 Dec 2025 07:00:00 +0000 https://status.localtel.com/maintenance/cminn2rdh01l8f7y2afsqg639 https://status.localtel.com/maintenance/cminn2rdh01l8f7y2afsqg639 Chelan PUD Maintenance Notice- Woodin Ave11-25-25 Type: Maintenance Duration: 6 hours Affected Components: Chelan County Fiber Nov 25, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 25, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 25, 17:00:00 GMT+0 - Identified - Tuesday, the 25th, the Chelan PUD has scheduled maintenance from 9:00am to 3:00pm in the Woodin Ave and Lakeshore PL areas of Chelan . Please see the information from the PUD below for further details. **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Woodin Ave FM** **LOCATION: Chelan** **START TIME: 11/25/2025 : 9:00 AM** **END TIME: 11/25/2025 : 3:00 PM** Services Affected: **All Services** Purpose: This outage is to finish permanent fixes to previously damaged fiber optic cables in the area. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, the 25th, the Chelan PUD has scheduled maintenance from 9:00am to 3:00pm in the Woodin Ave and Lakeshore PL areas of Chelan . Please see the information from the PUD below for further details. **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Woodin Ave FM** **LOCATION: Chelan** **START TIME: 11/25/2025 : 9:00 AM** **END TIME: 11/25/2025 : 3:00 PM** Services Affected: **All Services** Purpose: This outage is to finish permanent fixes to previously damaged fiber optic cables in the area..</p> ]]> Tue, 25 Nov 2025 17:00:00 +0000 https://status.localtel.com/maintenance/cmi3hrr8g03wlwf4vxa4zyy4q https://status.localtel.com/maintenance/cmi3hrr8g03wlwf4vxa4zyy4q LocalTel's Chelan and Douglas County Maintenance 11/25/25 12:01AM-6AM- Postponed Type: Maintenance Affected Components: Douglas County Fiber, Chelan County Fiber Nov 25, 08:01:00 GMT+0 - Identified - Tuesday, November 25th, LocalTel has scheduled necessary network maintenance from 12:01AM to 6:00AM, in Douglas and Chelan County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas and Chelan County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Nov 25th, 2025 Time: 12:01am – 6am Scope: All Douglas and Chelan County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Nov 25, 08:01:00 GMT+0 - Identified - Postponed - date TBD Type: Maintenance

Affected Components: ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:01:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, November 25th, LocalTel has scheduled necessary network maintenance from 12:01AM to 6:00AM, in Douglas and Chelan County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas and Chelan County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Nov 25th, 2025 Time: 12:01am – 6am Scope: All Douglas and Chelan County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:01:00</var> GMT+0</small><br><strong>Identified</strong> - Postponed - date TBD .</p> ]]> Tue, 25 Nov 2025 08:01:00 +0000 https://status.localtel.com/maintenance/cmhck8hwn0063sclv1lmpl8nv https://status.localtel.com/maintenance/cmhck8hwn0063sclv1lmpl8nv Chelan County TV Maintenance 11/25/25 12AM-5AM Type: Maintenance Duration: 9 hours and 22 minutes Affected Components: Chelan County RF Television, Chelan SureStream Television , Chelan County Fiber Nov 25, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 25, 15:47:10 GMT+0 - Identified - Extended window for RF TV until 9am Nov 25, 17:22:28 GMT+0 - Completed - Maintenance has completed successfully. Nov 25, 08:00:00 GMT+0 - Identified - We will be conducting maintenance that will impact RF and SureStream TV services in Chelan County. Nov 25, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 9 hours and 22 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>15:47:10</var> GMT+0</small><br><strong>Identified</strong> - Extended window for RF TV until 9am.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>17:22:28</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be conducting maintenance that will impact RF and SureStream TV services in Chelan County..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 25 Nov 2025 08:00:00 +0000 https://status.localtel.com/maintenance/cmidqj2nm017k11gzbkfax3bk https://status.localtel.com/maintenance/cmidqj2nm017k11gzbkfax3bk Chelan County POTS Lines Maintenance- November 19th at 11pm Type: Maintenance Duration: 4 days, 10 hours and 1 minute Affected Components: Chelan County Fiber Nov 20, 07:00:00 GMT+0 - Identified - Chelan County POTS customers only, may experience a brief outage during the maintenance starting at 11:00pm PST. Nov 20, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 24, 17:00:37 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 days, 10 hours and 1 minute

Affected Components:

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Chelan County POTS customers only, may experience a brief outage during the maintenance starting at 11:00pm PST. .</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>17:00:37</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 20 Nov 2025 07:00:00 +0000 https://status.localtel.com/maintenance/cmi3qfcmj04lumao3q27j7s31 https://status.localtel.com/maintenance/cmi3qfcmj04lumao3q27j7s31 Chelan PUD Maintenance- Chelan -Monte Carlo and Riviera Drive 11/19/25 9am-3pm Type: Maintenance Duration: 6 hours Affected Components: Chelan County Fiber Nov 19, 17:00:00 GMT+0 - Identified - **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Monte Carlo and Riviera Drive** **LOCATION: Chelan** **START TIME: 11/19/2025 : 9:00 AM** **END TIME: 11/19/2025 : 3:00 PM** Services Affected: **All Services** Purpose: Outage is due to a nearby electrical maintenance. Nov 19, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 19, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - **CCPUD NETWORKS MAINTENANCE NOTICE** **TITLE: Monte Carlo and Riviera Drive** **LOCATION: Chelan** **START TIME: 11/19/2025 : 9:00 AM** **END TIME: 11/19/2025 : 3:00 PM** Services Affected: **All Services** Purpose: Outage is due to a nearby electrical maintenance..</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 19 Nov 2025 17:00:00 +0000 https://status.localtel.com/maintenance/cmhwhuhxi000i12agw8x6p0pk https://status.localtel.com/maintenance/cmhwhuhxi000i12agw8x6p0pk Chelan PUD Manson Maintenance (Furey Ave and Nickel View Ln) 11/17/25 9am-3pm Type: Maintenance Duration: 6 hours Affected Components: Chelan County Fiber Nov 17, 17:00:00 GMT+0 - Identified - **TITLE: Manson Lakeview Ln Infill Outage** **LOCATION: Manson** **START TIME: 11/17/2025 : 9:00 AM** **END TIME: 11/17/2025 : 3:00 PM** Services Affected: **All Services** Purpose: Outage is required to perform work to add premises in this area to the county fiber network. Nov 17, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 17, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - **TITLE: Manson Lakeview Ln Infill Outage** **LOCATION: Manson** **START TIME: 11/17/2025 : 9:00 AM** **END TIME: 11/17/2025 : 3:00 PM** Services Affected: **All Services** Purpose: Outage is required to perform work to add premises in this area to the county fiber network..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 17 Nov 2025 17:00:00 +0000 https://status.localtel.com/maintenance/cmhwifsd101q4phf26v0wdcua https://status.localtel.com/maintenance/cmhwifsd101q4phf26v0wdcua Grant County PUD Maintenance MNT01305- 11/5 at 11pm to 11/6 at 8am. Type: Maintenance Duration: 9 hours Affected Components: Grant County Fiber Nov 6, 07:00:00 GMT+0 - Identified - Wednesday, November 5th, the Grant PUD has scheduled maintenance from 11:00pm to 8:00am the 6th in the Moses Lake and Warden areas. Please see the information from the PUD below for further details. ``` Start Time: 11/5/2025 11:00:00 PM ``` ``` End Time: 11/6/2025 8:00:00 AM ``` ``` Duration of Maintenance- ``` ``` Hours: 9 ``` ``` Minutes: 0 ``` ``` Duration of Outage- ``` ``` Hours: 6 ``` ``` Minutes: 0 ``` ``` Services Affected: All Services ``` ``` Work Summary: We would like to inform you about an upcoming fiber maintenance to repair a damaged cable in Moses Lake near Wheeler RD and Highway 17. This maintenance will be performed during out maintenance window of 12 am to 6 am due to the scale of impact on all customer classes, all Services will be down from 2-6 hours depending on splicing schedule. ``` ``` Duration: 9 Hours. ``` ``` During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will lose connectivity for various times throughout the maintenance. ``` ``` Notes: We would like to inform you about an upcoming fiber maintenance to replace a cable in Moses Lake to increase capacity.  This maintenance will be performed in the overnight hours due to the scale of impact on all customer classes. ``` Nov 6, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 6, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 9 hours

Affected Components:

<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Wednesday, November 5th, the Grant PUD has scheduled maintenance from 11:00pm to 8:00am the 6th in the Moses Lake and Warden areas. Please see the information from the PUD below for further details. ``` Start Time: 11/5/2025 11:00:00 PM ``` ``` End Time: 11/6/2025 8:00:00 AM ``` ``` Duration of Maintenance- ``` ``` Hours: 9 ``` ``` Minutes: 0 ``` ``` Duration of Outage- ``` ``` Hours: 6 ``` ``` Minutes: 0 ``` ``` Services Affected: All Services ``` ``` Work Summary: We would like to inform you about an upcoming fiber maintenance to repair a damaged cable in Moses Lake near Wheeler RD and Highway 17. This maintenance will be performed during out maintenance window of 12 am to 6 am due to the scale of impact on all customer classes, all Services will be down from 2-6 hours depending on splicing schedule. ``` ``` Duration: 9 Hours. ``` ``` During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that the listed systems will lose connectivity for various times throughout the maintenance. ``` ``` Notes: We would like to inform you about an upcoming fiber maintenance to replace a cable in Moses Lake to increase capacity.  This maintenance will be performed in the overnight hours due to the scale of impact on all customer classes. ```.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 6 Nov 2025 07:00:00 +0000 https://status.localtel.com/maintenance/cmh9i2g2h002h9i1iaxs60waw https://status.localtel.com/maintenance/cmh9i2g2h002h9i1iaxs60waw LocalTel's Okanogan and Lincoln County Emergency Maintenance 10/31/25 3am-5am Type: Maintenance Duration: 2 hours Affected Components: Lincoln County Fiber, Okanogan County Fiber Oct 31, 10:00:00 GMT+0 - Identified - Early morning, October 31st, LocalTel has scheduled necessary emergency network maintenance from 3:00AM to 5:00AM, in Okanogan and Lincoln County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Okanogan and Lincoln County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Friday, October 31st, 2025 Time: 3am – 5am Scope: All Okanogan and Lincoln County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 5am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700. Oct 31, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 31, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - Early morning, October 31st, LocalTel has scheduled necessary emergency network maintenance from 3:00AM to 5:00AM, in Okanogan and Lincoln County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Okanogan and Lincoln County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Friday, October 31st, 2025 Time: 3am – 5am Scope: All Okanogan and Lincoln County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 5am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 31 Oct 2025 10:00:00 +0000 https://status.localtel.com/maintenance/cmhdowy4400xmhcktce3lyhyn https://status.localtel.com/maintenance/cmhdowy4400xmhcktce3lyhyn LocalTel's Douglas County Maintenance 10/28/25 Type: Maintenance Duration: 4 hours Affected Components: Douglas County Fiber Oct 28, 09:00:00 GMT+0 - Identified - Tuesday, October 28th, LocalTel has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Oct 28th, 2025 Time: 2am – 6am Scope: All Douglas County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700. Oct 28, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 28, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, October 28th, LocalTel has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Oct 28th, 2025 Time: 2am – 6am Scope: All Douglas County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700..</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 28 Oct 2025 09:00:00 +0000 https://status.localtel.com/maintenance/cmgsivqgp007fjgw8ldso012y https://status.localtel.com/maintenance/cmgsivqgp007fjgw8ldso012y Chelan County PUD Emergency Outage in Chelan Type: Incident Affected Components: Chelan County Fiber Oct 24, 20:01:05 GMT+0 - Resolved - There is a fiber break in Chelan. Chelan county PUD has crews dispatched. Estimated repair time of 6hrs, 7:00pm. Type: Incident

Affected Components:

<p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>20:01:05</var> GMT+0</small><br><strong>Resolved</strong> - There is a fiber break in Chelan. Chelan county PUD has crews dispatched. Estimated repair time of 6hrs, 7:00pm..</p> ]]> Fri, 24 Oct 2025 20:01:05 +0000 https://status.localtel.com/incident/cmh5a0m8i0716dsmvgw3gfcrz https://status.localtel.com/incident/cmh5a0m8i0716dsmvgw3gfcrz Chelan PUD South Pedestrian Bridge Maintenance 10/23 11pm-10/24 6am. Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Oct 24, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 24, 06:00:00 GMT+0 - Identified - Thursday, the 16th, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am on the 17th, the N Worthen Area of Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: South Pedestrian Bridge Maintenance** **LOCATION: Wenatchee** **START TIME: 10/16/2025 11:00 PM** **END TIME: 10/17/2025 6:00 AM** | | | | Services Affected: **All Services** Purpose: Construction near the South Pedestrian Bridge requires that we move some fiber optic cables. Oct 24, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 14, 21:42:47 GMT+0 - Identified - **This maintenance has been rescheduled to the following date.** **10/23/2025** **Start: 10/23/2025 11:00 PM** **Stop 10/24/2025 6:00 AM** Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Thursday, the 16th, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am on the 17th, the N Worthen Area of Wenatchee. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: South Pedestrian Bridge Maintenance** **LOCATION: Wenatchee** **START TIME: 10/16/2025 11:00 PM** **END TIME: 10/17/2025 6:00 AM** | | | | Services Affected: **All Services** Purpose: Construction near the South Pedestrian Bridge requires that we move some fiber optic cables..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>21:42:47</var> GMT+0</small><br><strong>Identified</strong> - **This maintenance has been rescheduled to the following date.** **10/23/2025** **Start: 10/23/2025 11:00 PM** **Stop 10/24/2025 6:00 AM**.</p> ]]> Fri, 24 Oct 2025 06:00:00 +0000 https://status.localtel.com/maintenance/cmgij6mi803llhzbi5vif5xes https://status.localtel.com/maintenance/cmgij6mi803llhzbi5vif5xes LocalTel's Grant County Maintenance 10/14/25 Type: Maintenance Duration: 4 hours Affected Components: Grant County Fiber Oct 14, 09:00:00 GMT+0 - Identified - Tuesday, October 14th, LocalTel has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Grant County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Grant County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Oct 14th, 2025 Time: 2am – 6am Scope: All Grant County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700. Oct 14, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 14, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tuesday, October 14th, LocalTel has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Grant County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Grant County. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications. Date: Tuesday Oct 14th, 2025 Time: 2am – 6am Scope: All Grant County fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am. Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 14 Oct 2025 09:00:00 +0000 https://status.localtel.com/maintenance/cmgk3ju3q00p7lhwglg826dlz https://status.localtel.com/maintenance/cmgk3ju3q00p7lhwglg826dlz Chelan PUD Leavenworth Maintenance 10/1 11PM-10/2 6AM Type: Maintenance Duration: 7 hours Affected Components: Chelan County Fiber Oct 2, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 2, 06:00:00 GMT+0 - Identified - Wednesday, the 1st, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am in Leavenworth. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: Leavenworth Pole Transfer** **LOCATION: Leavenworth** **START TIME: 10/1/2025 11:00 PM** **END TIME: 10/2/2025 6:00 AM** | | | | Services Affected: **All Services** Purpose: PUD Equipment being transferred to a new electrical pole the following customers will be affected. Oct 2, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Wednesday, the 1st, the Chelan PUD has scheduled maintenance from 11:00pm to 6:00am in Leavenworth. Please see the information from the PUD below for further details. | **LCCPUD NETWORKS MAINTENANCE NOTICE L** | | ---------------------------------------- | | | | | **TITLE: Leavenworth Pole Transfer** **LOCATION: Leavenworth** **START TIME: 10/1/2025 11:00 PM** **END TIME: 10/2/2025 6:00 AM** | | | | Services Affected: **All Services** Purpose: PUD Equipment being transferred to a new electrical pole the following customers will be affected..</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 2 Oct 2025 06:00:00 +0000 https://status.localtel.com/maintenance/cmfolpqoo00dll1jz5tqjep6a https://status.localtel.com/maintenance/cmfolpqoo00dll1jz5tqjep6a Grant Fiber Incident Type: Incident Duration: 1 day and 56 minutes Affected Components: Grant County Fiber Feb 28, 18:06:54 GMT+0 - Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber issue effecting Coulee City, Grand Coulee, and Electric City. Feb 28, 21:37:20 GMT+0 - Identified - Fiber service remains out to customers north of Soap Lake after a tree-trimming crew accidentally cut a fiber-optic cable. Repair is underway but time consuming. Service will likely be out until 8 p.m. Mar 1, 19:03:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day and 56 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>18:06:54</var> GMT+0</small><br><strong>Investigating</strong> - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber issue effecting Coulee City, Grand Coulee, and Electric City..</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>21:37:20</var> GMT+0</small><br><strong>Identified</strong> - Fiber service remains out to customers north of Soap Lake after a tree-trimming crew accidentally cut a fiber-optic cable. Repair is underway but time consuming. Service will likely be out until 8 p.m..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>19:03:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 28 Feb 2025 18:06:54 +0000 https://status.localtel.com/incident/cm7p351x90025qr48ytyeovpf https://status.localtel.com/incident/cm7p351x90025qr48ytyeovpf