Duration: 1 hour

Affected Components:

Sep 17, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 17, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 3, 20:21:07 GMT+0
Identified - Thursday the 17th, our admin team will be moving LocalTel network equipment, affecting our Chelan County Fiber customers on the Saddlerock PUD Fiber node. This is a networking change, and the maintenance window is only anticipated to be a 1 hour duration, with down service during the maintenance anticipated at 10 minutes or less. .

Duration: 7 hours

Affected Components:

Sep 17, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 17, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 28, 21:30:14 GMT+0
Identified - This outage is to restore temporary cabling back to permanent cabling after the previous outage at this location..

Duration: 1 day, 19 hours and 20 minutes

Affected Components:

Sep 13, 18:20:22 GMT+0
Resolved - Chelan County PUD has made the repair to the fiber optic line and customers are back online. If you're still having issues please contact Technical Support at 509-888-5700 6am - midnight 7 days a week to help get your service restored.. (RESOLVED) .

Sep 12, 17:17:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 11, 23:00:00 GMT+0
Identified - There has been a fiber optic break up the Eagle Creak area in Leavenworth Washington. This will cause disruptions to all fiber internet, TV and telephone connections. The estimated time to repair the fiber optic cable is 5pm 9/12/26\. If you live in or around that area you will most likely be impacted by that outage..

Duration: 7 hours

Affected Components:

Sep 10, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 10, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 9, 16:55:58 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Damaged due to animal chew..

Duration: 6 hours

Affected Components:

Sep 4, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 4, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 24, 16:44:12 GMT+0
Identified - This maintenance will start at 11pm on Aug 3rd and will end at 5am on Aug 4th. This maintenance will be countywide. This maintenance will be service affecting. The duration of the outage will be 30 minutes. During this maintenance, KPUD will be updating all of the Calix equipment(ONTs and OLTs). This will be a rolling outage..

Duration: 1 hour

Affected Components: , , ,

Sep 2, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 2, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 1, 20:19:19 GMT+0
Identified - Our TV services team is going to be working on our core networking equipment overnight. This will result in all channels across all services in all regions going down during the maintenance work. The outage itself is only expected to last 15 minutes during the one hour maintenance window. .

Duration: 8 hours

Affected Components:

Aug 18, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 17, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 14, 16:02:18 GMT+0
Identified - This is an emergency outage caused by road construction on Red Apple Rd. The city is placing a catch basin where one of our fiber vaults is located..

Duration: 9 hours

Affected Components:

Aug 13, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 13, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 11, 18:14:06 GMT+0
Identified - Chelan PUD is temporarily replacing two fiber cables under Pershing St due to storm drain repair work on that street..

Duration: 7 hours

Affected Components:

Aug 12, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 12, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 10, 16:33:35 GMT+0
Identified - Chelan PUD is moving a fiber optic cable to an underground run in a section of Yakima St. Video services will be affected in ALL areas during the maintenance period..

Duration: 12 hours

Affected Components:

Aug 12, 04:30:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 11, 16:30:00 GMT+0
Identified - Grant County PUD discovered a damaged fiber cable near Mattawa. The damage is extensive and requires immediate repair. Repairs began at 9:30am today, 08/11 and estimated completion time is by 9:30pm tonight. Completion time could flex in either direction, depending on any additional issues PUD uncovers during the repairs. Additionally, another fiber cable near Mattawa was damaged when it was inadvertently dug up. Crews are already on site at this location as well, and work on this cable is also expected to be completed by 9:30pm this evening. .

Duration: 8 hours

Affected Components:

Jul 30, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 30, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 23, 16:38:14 GMT+0
Identified - Kitsap PUD is planning a daytime maintenance for moving circuits off of old equipment onto new equipment om Southern Bainbridge Island. This maintenance is service affecting, and the outage duration is anticipated to be about 4 hours during the maintenance window..

Duration: 7 hours

Affected Components:

Jul 17, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 17, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 2, 16:36:20 GMT+0
Identified - Kitsap PUD is planning an overnight maintenance for rerouting fiber paths in the Gorst area. This maintenance is service affecting, and outage duration is anticipated to be about 5 hours during the maintenance window..

Duration: 8 hours

Affected Components:

Jul 16, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 16, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 2, 16:34:11 GMT+0
Identified - Kitsap PUD is planning an overnight maintenance for rerouting fiber paths in the Kingston area. This maintenance is service affecting, and outage duration is anticipated to be about 5 hours during the maintenance window..

Duration: 8 hours

Affected Components:

Jul 15, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 15, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 2, 16:32:51 GMT+0
Identified - Kitsap PUD is planning an overnight maintenance for rerouting fiber paths in the Bainbridge area. This maintenance is service affecting, and outage duration is anticipated to be about 5 hours during the maintenance window..

Duration: 30 minutes

Affected Components: , ,

Jul 14, 12:30:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 14, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 13, 17:35:18 GMT+0
Identified - Fiber cable migration for Pend Oreille feed (very short downtime) Fiber cable migration for Pend Kitsap and Mason feed (very short downtime) No configuration changes or authentication changes will take place in this cable-only maintenance..

Duration: 8 hours

Affected Components:

Jul 14, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 14, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 1, 00:04:09 GMT+0
Identified - Kitsap PUD is planning an overnight maintenance for rerouting fiber paths in the Silverdale area. This maintenance is service affecting, and outage duration is anticipated to be about 5 hours during the maintenance window..

Duration: 4 hours

Affected Components:

Jul 10, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 10, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 10, 00:10:04 GMT+0
Identified - Kitsap PUD re-scheduled fiber maintenance in Poulsbo to overnight tonight, beginning at 1am. The maintenance is service-affecting, and anticipated outage is 3 hours during the maintenance window. During this maintenance, KPUD will be turning up the new Finn Hill Node..

Duration: 1 hour and 27 minutes

Affected Components:

Jul 9, 18:58:31 GMT+0
Resolved - Douglas County PUD has resolved the issue, Micronode is no longer showing offline. .

Jul 9, 17:31:06 GMT+0
Investigating - Douglas County micro switch in East Wenatchee (Micro - 21st st & Sunset – EW) is down for 1 hour 45mins..

Duration: 7 hours

Affected Components:

Jul 2, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 2, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 18, 16:35:44 GMT+0
Identified - CCPUD will be repairing a fiber cable along the Manson Highway, which requires cutting out the damaged section for replacement during a nighttime outage. This is the cable that feeds all services in the Manson area..

Duration: 6 hours

Affected Components:

Jun 25, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 25, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 10, 22:17:08 GMT+0
Identified - The Public Utility District No. 1 of Okanogan County will be performing service affecting maintenance on fiber located along Okoma Dr in Omak beginning on **Wednesday, June 24, 2026 at 2300 and concluding Thursday, June 25, 2026 by 0500.** Severity: Service Affecting Scope of Work: Fiber splicing.

Duration: 4 hours

Affected Components:

Jun 24, 19:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 24, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 10, 22:04:16 GMT+0
Identified - Kitsap PUD will be working on the Ponderosa Cabinet in the Hansville area on June 24th. This will be service affecting for Tamarack Dr and Ponderosa Blvd in Hansville from 8am until noon..

Duration: 7 hours

Affected Components:

Jun 23, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 23, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 19, 16:55:50 GMT+0
Identified - Outage to accommodate construction on Red Apple Rd. Fiber services will be down for the duration of the overnight maintenance..

Duration: 3 days, 21 hours and 2 minutes

Affected Components:

Jun 26, 16:32:26 GMT+0
Resolved - As of 7:44pm yesterday, 06/25, Fire crews had the fire 100% contained, with all road closures and evacuation orders for the area removed. All three of the affected fiber Hubs (95, 229, 230) in the region are back online as of now; this outage is fully resolved..

Jun 25, 16:53:39 GMT+0
Monitoring - Most recent update from the National Interagency Fire Center from 8:15pm yesterday, 06/24, states the fire is 61% contained. However, it is still too dangerous for Grant PUD crews to dispatch. There are ongoing outages near Coulee City as a result of this. Still no ETR at this point, from either Fire crews or PUD crews..

Jun 22, 19:30:00 GMT+0
Identified - According to Grant PUD, Hubs 95, 229, and 230 are currently offline. A fire that had been mostly contained as of last night (06/21) re-ignited and jumped Highway 17\. At this time, PUD crews have no Estimated Time to Resolution (ETR) for any customers receiving service from those hubs. Once the fires are extinguished and conditions are safe for PUD crews, they will be dispatching to inspect fiber lines for damage and repairs. At that time, emergency maintenance will likely be needed to replace any damaged lines. .

Duration: 4 hours

Affected Components:

Jun 18, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 18, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 18, 08:00:00 GMT+0
Identified - Kitsap PUD will be performing service affecting maintenance on 6/18 starting at 1am and ending at 5am in Poulsbo..

May 26, 16:56:38 GMT+0
Identified - 5/26/26- Kitsap PUD needed to move this up from June 18th to June 17th. .

Duration: 1 hour

Affected Components: , ,

Jun 2, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 2, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 2, 10:00:00 GMT+0
Identified - LocalTel is performing necessary network maintenance in Kitsap, Mason, and Pend Oreille counties on June 2nd starting at 3AM and ending at 4AM. .

Duration: 21 days, 2 hours and 19 minutes

Affected Components:

Jun 23, 00:34:12 GMT+0
Resolved - This incident has been resolved..

Jun 1, 22:15:12 GMT+0
Investigating - Kitsap PUD has a large outage in the McCormick area of Port Orchard. Crews are onsite working to restore services. There is no ETR at this time.

Duration: 5 days, 13 hours and 42 minutes

Affected Components:

Jun 3, 21:42:20 GMT+0
Completed - Maintenance has completed successfully..

May 29, 15:06:51 GMT+0
Identified - Due to complications at the work site this maintenance is still ongoing. No ETR at this time. .

May 29, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 29, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

May 29, 08:00:00 GMT+0
Identified - This service affecting maintenance will start at 1am on May 29th and will end at 5am on May 29th in Bremerton. The duration of the outage will be 3hrs. During this maintenance, KPUD is being forced to relocate fiber by DOT..

Duration: 10 hours

Affected Components:

May 28, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 27, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

May 27, 17:00:00 GMT+0
Identified - Chelan PUD has scheduled emergency maintenance on 5/27 from 10am-8pm in the No 2 Canyon area of Wenatchee to repair damaged fiber due to a squirrel chew. .

Duration: 9 hours

Affected Components:

May 21, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 21, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

May 21, 06:00:00 GMT+0
Identified - **_Construction of a roundabout at the intersection of Okanogan and Crawford requires all utility services passing through this intersection to be rerouted._** .

Duration: 2 hours and 24 minutes

Affected Components:

Apr 17, 00:16:45 GMT+0
Resolved - Per Grant PUD: The power disruption caused by the pole fire has been resolved and fiber services are operating as expected..

Apr 16, 21:53:11 GMT+0
Identified - A pole fire in Ephrata has caused an internet service disruption. At this time there is not estimated time to restore service, but we will communicate one as soon as it's available..

Duration: 15 hours and 48 minutes

Affected Components:

Mar 25, 14:45:59 GMT+0
Resolved - This incident has been resolved..

Mar 24, 22:57:46 GMT+0
Identified - **CCPUD NETWORKS EMERGENCY MAINTENANCE NOTICE - Repair Rodent Damage - 3/24/2026 3:30 PM - 3/25/2026 1:00 AM - Service Affecting** TITLE: Repair Rodent Damage LOCATION: Wenatchee START TIME: 3/24/2026 3:30 PM END TIME: 3/25/2026 1:00 AM Services Affected: **All Services** Purpose: This outage is required to repair rodent damage on a Fiber cable..

Duration: 26 days and 39 minutes

Affected Components: , ,

Jan 7, 21:57:56 GMT+0
Resolved - This incident has been resolved..

Dec 14, 18:20:44 GMT+0
Identified - UPDATE - 12/14/25 at 10:30am - Crews are continuing to work on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas. At this time, we do not have an estimated restoration time for services. Please know that we will update this message as new information becomes available. Thank you for your continued patience. .

Dec 13, 18:28:38 GMT+0
Identified - UPDATE - 12/13/25 at 10:30am - Crews are working on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas by 9PM..

Dec 13, 17:35:57 GMT+0
Identified - UPDATE- 12/13/25 at 9:30am - Chelan PUD crews are still working hard to restore services there is no estimated restoration time for the Plain and Lake Wenatchee areas..

Dec 12, 21:18:47 GMT+0
Identified - **Service Update – Friday, December 12th, at noon:** Chelan County PUD has identified two major fiber breaks caused by Wednesday’s storm. Crews are currently working in the Leavenworth area and anticipate restoring service there by this evening. Once completed, they will begin repairs on the fiber break affecting the Plain area. At this time, we do not have an estimated restoration time for the Plain and Lake Wenatchee areas. Please know that we will update this message as new information becomes available. Thank you for your continued patience..

Affected Components:

Oct 24, 20:01:05 GMT+0
Resolved - There is a fiber break in Chelan. Chelan county PUD has crews dispatched. Estimated repair time of 6hrs, 7:00pm..

Duration: 1 day and 56 minutes

Affected Components:

Mar 1, 19:03:23 GMT+0
Resolved - This incident has been resolved..

Feb 28, 21:37:20 GMT+0
Identified - Fiber service remains out to customers north of Soap Lake after a tree-trimming crew accidentally cut a fiber-optic cable. Repair is underway but time consuming. Service will likely be out until 8 p.m..

Feb 28, 18:06:54 GMT+0
Investigating - Customers in your area may be experiencing service issues. We’re urgently working on a fix & will update you when service is restored. Fiber issue effecting Coulee City, Grand Coulee, and Electric City..