LocalTel - Status Page

Wednesday, the 20th, the Chelan PUD has scheduled Video maintenance from 11:00pm to 7:00am the 21st, in Entiat.  Please see the information from the PUD below for further details. 

TITLE: Fiber Repair – Hwy 97 Damaged Cable

LOCATION: Hwy 97

START TIME: 8/20/2025 11:00 PM

END TIME:  8/21/2025 07:00 AM

Services Affected: All Services

Purpose: A cable was damaged near Highway 97A between Rocky Reach Dam and Entiat. This outage is for the replacement of the damaged cable section.

The following services will be affected:

Video Only (Localtel):

Thursday, the 21st, the Chelan PUD has scheduled maintenance from 11:00pm to 7:00am the 22nd in the Saddlerock and Sunnyslope areas of Wenatchee.  Please see the information from the PUD below for further details. 

TITLE: OLT Software upgrade

LOCATION: Wenatchee (Saddlerock & Sunnyslope)

START TIME: 8/21/2025 11:00 PM

END TIME: 8/22/2025 7:00 AM

Services Affected: All Services

Purpose: This outage is required to upgrade software on OTL.

Sites/End Users Affected:

PON Customers

Tuesday, Sept 30th, LocalTel has scheduled necessary network maintenance from 2:00AM to 6:00AM, in Douglas County. This maintenance is being done to make critical updates to our network infrastructure and will cause a complete internet and VoIP outage for all fiber customers in Douglas county. We anticipate the actual downtime for each customer to be between 15-30 minutes, but we are calling for a longer window in case there are complications.

Date: Tuesday Sept 30th, 2025

Time: 2am – 6am

Scope: All Douglas county fiber internet customers will lose their internet and VoIP services for 15-30 minutes sometime during the maintenance window. All services should be restored by 6am.

Note: We will have tech support representatives available during the maintenance. They can be reached at 509-888-5700.