LocalTel - Chelan County PUD Service – Incident details

All systems operational

Chelan County PUD Service

Resolved
Major outage
Started 2 months agoLasted 26 days

Affected

PUD Fiber

Major outage from 9:18 PM to 9:57 PM

Chelan County Fiber

Major outage from 9:18 PM to 9:57 PM

TV

Major outage from 9:18 PM to 9:57 PM

Chelan County RF Television

Major outage from 9:18 PM to 9:57 PM

Chelan SureStream Television

Major outage from 9:18 PM to 9:57 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    UPDATE - 12/14/25 at 10:30am - Crews are continuing to work on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas. At this time, we do not have an estimated restoration time for services. Please know that we will update this message as new information becomes available. Thank you for your continued patience.

  • Update
    Update

    UPDATE - 12/13/25 at 10:30am - Crews are working on running temporary lines to restore services in the Leavenworth, Plain and Lake Wenatchee areas by 9PM.

  • Update
    Update

    UPDATE- 12/13/25 at 9:30am - Chelan PUD crews are still working hard to restore services there is no estimated restoration time for the Plain and Lake Wenatchee areas.

  • Identified
    Identified

    Service Update – Friday, December 12th, at noon:
    Chelan County PUD has identified two major fiber breaks caused by Wednesday’s storm. Crews are currently working in the Leavenworth area and anticipate restoring service there by this evening. Once completed, they will begin repairs on the fiber break affecting the Plain area.

    At this time, we do not have an estimated restoration time for the Plain and Lake Wenatchee areas. Please know that we will update this message as new information becomes available.

    Thank you for your continued patience.